Last Updated: December 9, 2025
Your Privacy Matters: This Privacy Policy explains how Anchor Installs Red ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our platform and services.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, company name, and password when you register
- Billing Information: Payment card details, billing address, and transaction history (processed securely through QuickBooks Payments)
- Property Information: Property addresses, sign locations, and related service details
- Communication Data: Messages, support requests, and feedback you send to us
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, pages viewed, and referring URLs
- Location Data: Geographic coordinates for property and sign tracking (with your consent)
- Usage Data: Features used, actions taken, and time spent on the platform
1.3 Information from Third Parties
We may receive information from:
- Payment processors (QuickBooks Payments) for transaction verification
- Business partners for service fulfillment
- Public databases for address verification
2. How We Use Your Information
We use the information we collect to:
| Purpose | Description |
|---|---|
| Provide Services | Process orders, manage accounts, and deliver sign installation services |
| Process Payments | Handle billing, subscriptions, and payment transactions |
| Communicate | Send service updates, confirmations, and respond to inquiries |
| Improve Services | Analyze usage patterns and enhance user experience |
| Security | Detect fraud, protect accounts, and ensure platform security |
| Legal Compliance | Meet legal obligations and enforce our terms |
3. Information Sharing
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
- Business Partners: Sign installation technicians and contractors who fulfill service orders
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you authorize us to share your information
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services to you
- Required for legal, tax, or regulatory purposes
- Necessary to resolve disputes or enforce agreements
When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
To exercise these rights, contact us at the email address below.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate your sessions
- Analyze platform usage and performance
- Improve our services
You can control cookies through your browser settings, though disabling them may affect functionality.
8. Third-Party Services
Our Service integrates with third-party services including:
- QuickBooks/Intuit: For payment processing and invoicing
- Google Maps: For property location and mapping services
These services have their own privacy policies governing the use of your information.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
10. International Users
Our Service is operated in the United States. If you access our Service from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notification for material changes
Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
Anchor Installs Red
Email: privacy@anchorinstallsred.com
For privacy-related questions or to exercise your data rights, please contact us at the email address above.
See also our End-User License Agreement.
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